Complaints

Settlements

Since the DigitalGIFT team is always focused on the quality of our products and services, we appreciate and encourage any feedback from our clients. This is very important to us, since it helps us identify any potential issues regarding our services and it helps with the constant improvement thereof.

Therefore we encourage any kind of feedback, positive or negative, and we appreciate the time and effort spent to communicate your suggestions or complaints with regard to your experience with our website digitalgift.ro.


We guarantee that we will provide an answer within 5 business days, by telephone or email, and that we will find the best and most efficient method to answer and solve the problem that you have reported. You can contact us in the following ways:
▪ Online by means of our contact form (Click Here) at www.digitalgift.ro
▪ E-mail: contact@digitalgift.ro
▪ Tel.: 0729 694 580
▪ Courier: DigitalGIFT, Str. Lungă, nr. 130, Brasov City, Postal code: 500059

Please provide your contact details and the preferred means of communication for receiving the response.

Provided that you are not entirely satisfied of our response, you can address the National Agency for Consumer Protection (A.N.P.C.), Bucharest, Bd. Aviatorilor nr. 72, sector 1, Postal code: 011865, Telephone: 011865, 021-9551, Email: cabinet@anpc.ro, www.anpc.gov.ro.
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